Shipping & Delivery
Shipping Policy for USA and Canada
Free Shipping on Orders Over $99 usd
To make the most of your shopping experience, we highly recommend placing an order over $99 to enjoy free shipping and save more!
Order Cut off time: 7:00PM EST
Order Delivery Time
The total time to receive your order includes two components:
Total Time = Processing Time + Shipping Time
For example, if you order a shirt, it typically takes 1 business day for processing and 8-9 business days for shipping (Standard Shipping). So, you can expect to receive your order in 8-10 business days.
Please note, transit times do not account for weekends or holidays.
Important Notes:
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Express Shipping is not available for P.O. Boxes or APO/FPO addresses.
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After placing your order, you can track your shipment on the online order status page. We’ll also send updates via email to keep you informed.
Regarding Taxes: In rare cases, your government may impose customs fees on your order. These fees are not charged by us, and you will be responsible for paying them. We apologize for any inconvenience caused, but unfortunately, we have no control over your country’s customs regulations. For more information, please contact your local customs office regarding taxes, duties, and fees.
Additional Information:
Due to some carriers facing unexpected delays or temporary issues with tracking information, we kindly ask for your patience. Our top priority is to ensure your order reaches you as quickly as possible.
Please remember, shipping time doesn’t include the processing time. You can check the full details of your order on the Order Details page.
Shipping fees are calculated based on the final amount after any applicable discounts.
⚠️ Attention:
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Transit delays may occur due to unforeseen events, including Peak Seasons.
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If you haven’t received your package after it’s marked as delivered, or if you have any questions, please reach out to our customer service at info@coccobellashop.com within 30 days of the delivery date.